Reference

Terms & Conditions For Your logic99 Account

logic99 Terms & Conditions explain how you open, use and secure an account, including identity checks, wallet activity and access to Speed Blackjack, aurahok and other listed rooms.

Account acceptanceWallet conditionsLocal-law accessPolicy contact
logic99 Terms & Conditions For Your logic99 Account
TERMS SUPPORT

Account Help When Terms Need Clarity

A clear contact path matters when an account rule affects your wallet or lobby access. We ask you to include the account phone number, the relevant transaction reference and a short description…

Account questions If you are unsure whether an account step is complete, contact our account help route with your registered phone number and the screen message you see. We use those details to explain the relevant Terms & Conditions without asking you to send a password.
Wallet status For DANA, OVO, GoPay, QRIS, bank transfer or virtual account questions, send the payment reference and receipt status through our support route. We match the record before discussing a wallet transaction or explaining why a check is still pending.
Policy changes When you want to question a clause or request a personal-data correction, identify the account and name the section involved. We route the request to the team handling Terms & Conditions, account records and access decisions.
SIX POLICY CONTROLS

Six Controls Behind Your Account Terms

We handle this policy area through practical account controls rather than vague promises. The account path records acceptance, wallet checks connect payments to the correct profile, and device activity helps us investigate…

Data collection

We collect the account details needed to create and maintain your profile, including contact data and records connected to phone verification. Payment references from DANA, OVO, GoPay, QRIS, bank transfer or virtual account may be used to confirm ownership and resolve a status question.

Cookie use

Cookies help keep your signed-in session active, remember selected settings and connect a request to the correct account. If you clear them, the device may ask you to sign in again; that device behaviour does not change the Terms & Conditions you accepted.

Account security

Keep your password, phone access and wallet credentials private. We may ask for phone verification or account details before changing profile data, discussing a payment record or restoring access after an unfamiliar device sign-in.

Record retention

We retain account, acceptance and transaction records for as long as needed to operate the account, answer disputes and meet applicable legal duties. A closed profile may still have records connected to past DANA, QRIS or bank-transfer activity.

Change requests

To request a correction, tell us which account field is inaccurate and provide the replacement detail through the policy contact route. We may verify the request before changing it, especially where the detail affects wallet ownership, withdrawal checks or account security.

Access decisions

If we restrict or pause an account, we assess the account record, payment trail and sign-in signals available to us. Where local law permits, we provide the applicable reason or next step; access or eligibility depends on local law.

Terms & Conditions Questions For logic99

The questions below focus on the clauses that most often affect an Indonesian account: acceptance, wallet ownership, personal data, device sign-in and access decisions. We keep each answer tied to the Terms & Conditions so you can decide what information to prepare before opening an account or contacting support. If your situation is unusual, send the account reference and payment record through the policy contact route.

They cover account creation, phone verification, sign-in security, use of the listed lobby, wallet transactions, personal-data handling, cookies, record retention and account closure. They also explain when we may pause access and how to contact us about a clause or account decision.

Yes. Access or eligibility depends on local law, and some account or wallet actions may not be available in every Indonesian location. Where local law permits, we explain the relevant access decision and the next step shown in our account support process.

Our Terms & Conditions require payment activity to connect to the account holder's own wallet or bank route. A receipt, phone check or ownership confirmation may be requested for DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

Phone verification helps connect the account to the correct person before access, profile changes or a withdrawal check. It also helps us investigate a new-device sign-in. Keep your phone available and never send your password when responding to an account request.

We use account, verification and transaction details to operate the account, check wallet ownership, address disputes and meet applicable legal duties. Cookies support the signed-in session and settings. You can request a correction through the policy contact route.

Tell us which detail needs correction and provide the accurate replacement through our support route. We may verify your identity before changing information that affects account security, DANA or QRIS ownership, withdrawal checks or the acceptance record.

Yes. Send your account reference and describe the sign-in, wallet or verification issue. We check the relevant record and, where local law permits, explain the applicable reason or next step under these Terms & Conditions.